Interface MessageEvent

Notifies that a message has arrived to the client or delivered to the contact center

interface MessageEvent {
    attachments?: Attachment[];
    body: MessageBody;
    canned?: boolean;
    conversationId?: string;
    eventDate: Date;
    lastUpdatedAt: Date;
    messageId: string;
    parentMessageId?: string;
    receivedAt: Date;
    senderParticipant: Participant;
}

Hierarchy

  • MessagingEventPayload
    • MessageEvent

Properties

attachments? body canned? conversationId? eventDate lastUpdatedAt messageId parentMessageId? receivedAt senderParticipant

Properties

Optionalattachments

attachments?: Attachment[]

Attachments

body

body: MessageBody

Body of the message

Optionalcanned

canned?: boolean

Indicates whether this message is a canned message.

OptionalconversationId

conversationId?: string

The unique 36 character internal id that represents the conversation.

eventDate

eventDate: Date

The date-time when the event was generated by the Contact Center

lastUpdatedAt

lastUpdatedAt: Date

The date-time when the message was updated by the Contact Center

messageId

messageId: string

The identifier of this specific message.

OptionalparentMessageId

parentMessageId?: string

The identifier of the message that is the parent of this message

receivedAt

receivedAt: Date

The date-time when the message was received by the Contact Center

senderParticipant

senderParticipant: Participant

The participant who sent the message

Settings

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Properties