Interface CustomerAuthor

Author entry for a message authored by the customer party of an interaction (e.g. voice transcriptions of customer audio).

interface CustomerAuthor {
type: CUSTOMER;
details: CustomerAuthorDetails;
}

Hierarchy (View Summary)

MessageAuthorBase
- CustomerAuthor

Index

Properties

Properties

type

Type of the Author who sent the Message (e.g. "agent", "customer")

details

details: CustomerAuthorDetails

Identity details for a customer author.