Avaya Infinity Omni SDK
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    Interface MessageEvent

    Notifies that a message has arrived to the client or delivered to the contact center

    interface MessageEvent {
        attachments?: Attachment[];
        body: MessageBody;
        canned?: boolean;
        conversationId?: string;
        eventDate: Date;
        lastUpdatedAt: Date;
        messageId: string;
        parentMessageId?: string;
        receivedAt: Date;
        senderParticipant: Participant;
    }

    Hierarchy

    • MessagingEventPayload
      • MessageEvent
    Index

    Properties

    attachments? body canned? conversationId? eventDate lastUpdatedAt messageId parentMessageId? receivedAt senderParticipant

    Properties

    attachments?: Attachment[]

    Attachments

    body

    body: MessageBody

    Body of the message

    canned?: boolean

    Indicates whether this message is a canned message.

    conversationId?: string

    The unique 36 character internal id that represents the conversation.

    eventDate: Date

    The date-time when the event was generated by the Contact Center

    lastUpdatedAt: Date

    The date-time when the message was updated by the Contact Center

    messageId: string

    The identifier of this specific message.

    parentMessageId?: string

    The identifier of the message that is the parent of this message

    receivedAt: Date

    The date-time when the message was received by the Contact Center

    senderParticipant: Participant

    The participant who sent the message

    Settings

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    Properties