Avaya Infinity Omni SDK
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    Interface Message

    Message that belongs to an conversation that is sent by any of the participants.

    interface Message {
        attachments?: Attachment[];
        canned?: boolean;
        displayName?: string;
        messageBody: string;
        messageId: string;
        messageType: MessageType;
        parentMessageId?: string;
        participantType: ParticipantType;
        receivedAt?: string;
        richMediaPayload?: RichMediaPayload;
    }
    Index

    Properties

    attachments? canned? displayName? messageBody messageId messageType parentMessageId? participantType receivedAt? richMediaPayload?

    Properties

    attachments?: Attachment[]

    Attachments contained in the message.

    canned?: boolean

    Indicates whether this message is a canned message.

    displayName?: string

    Display name of the participant who sent the message.

    messageBody: string

    The text of the message body.

    messageId: string

    The identifier of this specific message.

    messageType: MessageType

    The type of the message.

    parentMessageId?: string

    The identifier of the message that is the parent of this message.

    participantType: ParticipantType

    Type of the participant who sent the message

    receivedAt?: string

    The date-time when the message was received by the Contact Center.

    richMediaPayload?: RichMediaPayload

    Details of rich media contained in the message.

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    Properties