Emitted when an attended (consultative) transfer is initiated and the consult call leg is being established.
The original customer call is placed on hold at this point.
interaction.subscribe(InteractionEventType.INTERACTION_TRANSFER, (event) => { console.log("Transfer initiated for:", event.payload.interactionId);}); Copy
interaction.subscribe(InteractionEventType.INTERACTION_TRANSFER, (event) => { console.log("Transfer initiated for:", event.payload.interactionId);});
The event type identifier.
The event payload containing event-specific data.
The timestamp when the event occurred.
Emitted when an attended (consultative) transfer is initiated and the consult call leg is being established.
The original customer call is placed on hold at this point.
Example
See