@avaya/infinity-agent-sdk - v1.0.0
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    Interface InteractionReceivedEvent

    Event fired when an inbound interaction is routed to the agent.

    Subscribe via User.subscribe with UserEventType.INTERACTION_RECEIVED.

    interface InteractionReceivedEvent {
        type: INTERACTION_RECEIVED;
        payload: InteractionReceivedPayload;
        occurredAt: Date;
    }
    Index

    Properties

    type payload occurredAt

    Properties

    type: INTERACTION_RECEIVED

    The type of the user event.

    payload: InteractionReceivedPayload

    Details of the received interaction

    occurredAt: Date

    The timestamp when the event occurred.

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