@avaya/infinity-agent-sdk - v1.0.0
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    Interface InteractionCallResumedEvent

    Emitted when a held customer call is resumed and the agent is reconnected to the customer.

    Fired after a successful Interaction.resumeCall call. The customer call has been resumed and the agent is reconnected to the customer. The isHold field in the payload is false.

    interaction.subscribe(InteractionEventType.INTERACTION_CALL_RESUMED, (event) => {
        console.log("Call resumed:", event.payload.interactionId, "isHold:", event.payload.isHold);
    });
    interface InteractionCallResumedEvent {
        type: INTERACTION_CALL_RESUMED;
        payload: InteractionCallStateChangedPayload;
        occurredAt: Date;
    }

    Hierarchy (View Summary)

    Index

    Properties

    type payload occurredAt

    Properties

    type: INTERACTION_CALL_RESUMED

    The event type identifier.

    payload: InteractionCallStateChangedPayload

    The event payload containing event-specific data.

    occurredAt: Date

    The timestamp when the event occurred.

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