Emitted when the customer call is placed on hold.
Fired after a successful Interaction.holdCall call. The customer call is now on hold and the isHold field in the payload is true.
isHold
true
interaction.subscribe(InteractionEventType.INTERACTION_CALL_HELD, (event) => { console.log("Call on hold:", event.payload.interactionId, "isHold:", event.payload.isHold);}); Copy
interaction.subscribe(InteractionEventType.INTERACTION_CALL_HELD, (event) => { console.log("Call on hold:", event.payload.interactionId, "isHold:", event.payload.isHold);});
The event type identifier.
The event payload containing event-specific data.
The timestamp when the event occurred.
Emitted when the customer call is placed on hold.
Fired after a successful Interaction.holdCall call. The customer call is now on hold and the
isHoldfield in the payload istrue.Example
See