Emitted when usable audio is established for this interaction. This includes
activation through reuse of an already-established shared ACS session call.
Signals that the media path is up and the agent can speak with
the customer. Audio is active and call controls are available on this interaction.
Example
interaction.subscribe(InteractionEventType.INTERACTION_CALL_ESTABLISHED, (event) => { console.log("Call established for:", event.payload.interactionId); });
Emitted when usable audio is established for this interaction. This includes activation through reuse of an already-established shared ACS session call.
Signals that the media path is up and the agent can speak with the customer. Audio is active and call controls are available on this interaction.
Example
See