Emitted when the agent accepts an incoming interaction.
Fired after a successful Interaction.accept call. The interaction status transitions to CONNECTED.
CONNECTED
interaction.subscribe(InteractionEventType.INTERACTION_ACCEPTED, (event) => { console.log("Interaction accepted:", event.payload.interactionId);}); Copy
interaction.subscribe(InteractionEventType.INTERACTION_ACCEPTED, (event) => { console.log("Interaction accepted:", event.payload.interactionId);});
The event type identifier.
The payload containing acceptance details.
The timestamp when the event occurred.
Emitted when the agent accepts an incoming interaction.
Fired after a successful Interaction.accept call. The interaction status transitions to
CONNECTED.Example
See