Options for initiating an attended (consultative) transfer to a specific agent.
An attended transfer places the customer on hold and establishes a consult call to the
specified agent. The originating agent can speak with the target before completing or
cancelling the transfer. Obtain available agents via Interaction.getTransferableUsers.
Pass to Interaction.attendedTransfer.
Options for initiating an attended (consultative) transfer to a specific agent.
An attended transfer places the customer on hold and establishes a consult call to the specified agent. The originating agent can speak with the target before completing or cancelling the transfer. Obtain available agents via Interaction.getTransferableUsers. Pass to Interaction.attendedTransfer.