Options for initiating an attended (consultative) transfer to a queue.
An attended transfer places the customer on hold and establishes a consult call to the
specified queue. The originating agent can speak with the answering agent before completing
or cancelling the transfer. Obtain available queues via Interaction.getTransferableQueues.
Pass to Interaction.attendedTransfer.
Options for initiating an attended (consultative) transfer to a queue.
An attended transfer places the customer on hold and establishes a consult call to the specified queue. The originating agent can speak with the answering agent before completing or cancelling the transfer. Obtain available queues via Interaction.getTransferableQueues. Pass to Interaction.attendedTransfer.